MANAGE COMPLEX ORGANIZATIONS EFFECTIVELY

Effective management of operations and processes requires integration of job, organizational, and self awareness.  In order to manage complex organizations effectively depends on identifying and solving problems before they cause loss of control.  Accomplishing integration of the three critical concepts is a problem.  These concepts are organizational strategy, structure, and process; the nature of managerial work; and human cognition and temperament. Accomplishing this integration is the biggest problem-solving need because it highlights the importance of a manager’s level of self-awareness, job awareness, and organizational awareness.  Such awareness promotes defining and understanding complex problems.  This understanding is the key to developing the solutions.  Awareness is the key to understanding and controlling the manager’s milieu.  Management awareness will dictate skills they need for effective performance of managerial work and removing barriers to good communication.  Organizational awareness supports better selection of the management team members and aligning with the overall mission.   These new factors define what the bounds of achievement will be in terms of resource and time constraints.  Addressing this concept of awareness will help one to manage complex organizations effectively.

There are three aspects to the manager’s awareness as indicated above.  Each of those aspects help propel the manager to the forefront and enhance the skills necessary to achieve effective and efficient management of the organization.  To see how the integration of self-awareness, job awareness and organizational awareness can make a manager smarter about what it takes to succeed in managing, click on the link below.  Add in your personal experience and expertise to customize the awareness concepts shown in Figure-1 and the tables to suit your own situation.

 

COMPETENT MANAGER, WRONG ORGANIZATION

IMPLEMENTATION STRATEGY GUIDE

Using the concepts in strategic process and operating infrastructure, one can systematically identify needed elements of management control.  Applying these concepts in organizational and program/project design helps management control change and create complete, actionable content for implementation.  The next important tool would be an implementation guide to keep things on track as one transitions from the “drawing board” to the operating environment.  Click on the below link to view an effective strategic process guide.

blog-Implementation Strategy Guide PDF

MATERIAL CONDITION INSPECTION GUIDE

I have used a Material Condition Inspection (MCI) Program in several of my management/supervisory engagements to address an existing deficiency culture and can attest to the effectiveness and efficiency of such a program.  This is one of the best ways to improve your facility and better manage your milieu.  I have even given upper management and stakeholder visitors 3×5 MCI cards to fill out at their convenience as they toured the facility or observed operations.  The following monthly tabulation will provide you with an idea of the program’s effectiveness:

OCTOBER-Implemented the MCI program for equipment condition, housekeeping, and safety reporting.

NOVEMBER-Identified 76 deficiencies, and corrected 43 deficiencies.

DECEMBER-Identified 34 new deficiencies, and corrected 37 deficiencies.

FEBRUARY-Identified 55 new deficiencies, and corrected 55 deficiencies.

MARCH-Identified 24 new deficiencies, and corrected 27 deficiencies.

APRIL-Identified 25 new deficiencies, and corrected 28 deficiencies.  Since its inception in October, 234 deficiencies were identified and 218 were closed.

The team effort in identifying and correcting deficiencies eliminated the deficiency culture that previously existed.  The MRO staff at this facility numbered approximately 400 employees.  The monthly, new deficiency count levelized around 25.  This was easily managed in the daily work planning and scheduling.

To view the Material Condition Inspection Guide, click on the following link.

 

blog mci post PDF